1. Information We Collect

We may collect personal and non-personal information in a variety of ways, including when you:
Visit our website
Register an account
Subscribe to a newsletter
Submit a form or inquiry
Make a purchase
Contact us for support or questions

Personal Information
Includes but is not limited to:
Name, Email address, Phone number, Mailing address, Payment information (e.g. billing details, card info via secure third-party processors)
Real estate investment interests or property details (if applicable)

Non-Personal Information
Includes:
Browser type, IP address, Pages visited, Device type, Operating system, & Time spent on our website

2. How We Use Your Information

We may use the information collected for the following purposes:
To deliver and improve our services
To personalize your experience
To respond to inquiries and provide customer support
To send marketing and promotional content (if you opt-in)
To process payments and transactions
To maintain security and prevent fraud
To analyze trends and optimize website performance

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following situations:
With service providers who help us operate our business (e.g., payment processors, email service providers, CRM tools)
To comply with legal obligations (e.g., subpoenas or lawful requests)
To protect and defend our rights and property
With your consent or at your direction

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and analytics tools) to enhance your browsing experience and collect data to improve our services.
You may choose to disable cookies through your browser settings, but this may affect how our website functions.

5. Email and SMS Communications

By submitting your contact information, you agree to receive marketing emails and/or SMS messages from us. You can unsubscribe at any time by following the opt-out instructions in each message.

6. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Security of Your Information

We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee the security of your data.

8. Your Rights and Choices

Depending on your location, you may have the following rights:
Access to the personal data we hold about you
Correction of inaccurate data
Deletion of your personal data
Opt-out of marketing communications
Restriction of processing
Data portability
To exercise your rights, please contact us at financial@elmcityassetmanagementllc.com.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website and services signifies your acceptance of the updated policy.

12. Contact Us

Elm City Asset Management LLC
Email: financial@elmcityassetmanagementllc.com
Website: https://elmcityassetmanagementllc.com
Phone: (904) 456-8319

Elm City Asset Management LLC (“Company,” “we,” “us,” or “our” "[The Company]") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or engage with us in any other way. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.